Gamers that purchased a broken Xbox One are getting a free game from Microsoft as a compensation. An unknown amount of devices has a broken blue ray-reader.
According to the mails that Polygon possesses, the unlucky gamers with a broken Xbox One can choose from the following games: Dead Rising 3, Ryse: Son of Rome, Zoo Tycoon or Forza Motorsport 5. These games can be donwloaded from the Xbox Live-network so that users can still play the game even though they have a broken blue ray-reader.
While a replacing console is on its way, we want for the clients to still be able to make use of the console. Therefore we will supply these clients with a free digital download from the Microsoft Studios – Microsoft representative
After the release of the consoles last friday, multiple clients reported to have issues with the hardware. However Microsoft states that this problem is only active within a very small group of players.