Nintendo feels proud as a family friendly company; however some of its consumers underestimated this concept.
Recently, Nintendo put a ban on “Swapnote”, which is a messaging application on its 3DS handheld. This service is suspended after learning that gamers use it for exchanging inappropriate images and comments. Nintendo learned that its consumers along with minors, exchange offensive material by using Swapnote (known as Letter Box in some countries).
They have been searching different ways to prevent this and found that best way to stop this is by blocking SpotPass attribute of 3DS messaging service, because it is actively misused and permits nonstop inappropriate photo exchange.
Swapnote service was banned at 7:00 pm PST on Halloween. The service is shutdown worldwide and now users can’t receive or send messages through it.
Nintendo is cautious about its reputation and strictly wanted to avoid these controversies once it learned that children are using this service for sexting and other unsuitable purposes.
After suspending service, an official said that, they always want to offer a positive experience to customers and to stop inappropriate activities and misuse of their service. Company’s official also said that, they feel sorry for inconvenience to consumers who were using Swapnote service responsibly, though suspension decision was made by considering minors using this Swapnote’s feature.
Nintendo is working to make this service better but up till now there is no information about if the company is reconsidering its decision or the same has been permanently put to stop.